What we’ll ask · ClauseCrew research interviews
ClauseCrewfield research · 2026
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RESEARCH / INTERVIEW GUIDE 40 MIN · NO SALES

What we’ll ask

We’re talking to people who manage vendor contracts, supplier relationships, and compliance obligations for small businesses, not-for-profits, and trade businesses, because honestly, you’re the expert here, not us.

This isn’t a sales call and we’re not testing a product on you. We want to understand how this actually works in the real world: where things live, what trips people up, and what it feels like when something slips through the cracks.

01 / TOPICS

What we’ll cover.

Conversational, not a survey. Skip anything, expand on anything. These are prompts, not a script.

A.
How things work today.
Where you keep track of contracts, renewal dates, and compliance requirements, and who’s actually responsible for it.
~ 10 min
B.
A real moment that stuck with you.
Most people we talk to have a story about a near-miss or a deadline that caught them off guard. We’d love to hear yours, including how it played out and what you did afterwards.
~ 8 min
C.
What you’ve tried.
Spreadsheets, software, sticky notes, memory, whatever’s worked, and whatever hasn’t. We’re especially interested in things you tried and stopped using.
~ 8 min
D.
What “sorted” would actually look like.
If this part of your job took care of itself, what would change day-to-day? What would you stop worrying about?
~ 7 min
02 / BOUNDARIES

What it’s not.

So there’s no awkwardness going in.

Not

A demo or sales pitch

Not

A survey with right or wrong answers

Not

A long commitment ; about 20 minutes

Not

Something we’ll quote without your permission

We won’t record without asking. We won’t share your name or organisation. We won’t add you to a mailing list. If you want to withdraw after the call, your input is deleted.

03 / WHY WE'RE ASKING

We’d rather build on real experience than guesswork.

We’re early-stage and building something to help small businesses stay on top of contracts and compliance — but conversations like this are how we get that right.

As a thank-you, we’re happy to share what we learn across all the interviews once we’ve wrapped up. Early participants also get a first look at the report and a sector-specific contract-hygiene checklist.

Take part Back to research

  • Independent research first.

    We are running this as a researcher, not as a vendor. Nothing we build is designed in a vacuum.

  • Anonymised by default.

    Your name and organisation never appear anywhere without your written permission.

  • You get the findings back.

    Participants receive the report and a practical checklist before it is published anywhere else.